Frequently Asked Questions

Below is a list of Frequently Asked Questions. If you have a question for VISTAMATIC®, please feel free to fill out our Contact Us form, or simply call us at 1-866-466-9525.

What is a VISTAMATIC® Vision Panel?

VISTAMATIC® Vision Panels are privacy vision panels made up of three sheets of glass sealed as a single panel with evenly spaced, alternating lines and a sleek handle to allow privacy or observation.

Where are the VISTAMATIC® Vision Panels made?

Any Vision Panel that is ordered in North America, South America, Canada, and the Caribbean, are manufactured in Fort Lauderdale, Florida. VISTAMATIC® United Kingdom manufactures to countries outside of these territories.

What is the lead time?

Our standard lead time is 8-9 weeks.

How do you install it?

All VISTAMATIC® Vision Panels install like a standard sheet of glass just slightly thicker. For more fitting instructions, please visit our Downloads section to download ‘Fitting Instructions and Care Guidelines’ PDF document.

How do you care for VISTAMATIC® Vision Panels?

All VISTAMATIC® Vision Panels require very little care and maintenance once installed. For more information on cleaning guidelines, please visit our Downloads section to download our ‘Fitting Instructions and Care Guidelines’ PDF.

What is the warranty and how do I register for it?

VISTAMATIC® offers a Lifetime Warranty against faulty manufacturing. Warranty is valid once the order has been paid in full, no registration is required.

If you notice any concerns with your current Vision Panel, please contact us immediately.

How does the price compare to other products on the market?

VISTAMATIC® prides itself on staying competitive and will never knowingly lose a project due to cost.

What are the payment options?

VISTAMATIC® accepts major credit cards and checks; credit is available upon approval. A deposit is required at time of order.

Where do you ship?

VISTAMATIC, LLC ships to the entire United States, North America, South America, Canada and the Caribbean.

What other projects have you done?

VISTAMATIC, LLC has done over 550 projects in the United States. Please visit our Projects section to view a full list of all the Projects and their location by state.